Support

This section provides valuable information for both current Steamy Wonder Spa™ owners and prospective ones. You will find answers to our most frequently asked questions, brochures and articles to help you market the Steamy Wonder Spa™, the complete Steamy Wonder Spa™ User's Manual, our warranty and return policies, and more information on how to request an international or domestic shipping quote on any of our equipment.

Frequently Asked Questions

How Long Does a Typical Steam Session Last?
In general, the recommended steam bath time is between 15-20 minutes. Longer sessions (up to 30 minutes) may be appropriate for those on a weight loss program.
Is the Steamy Wonder Spa™ Portable?
Yes, the Steamy Wonder Spa™ is fully portable and ideal for anyone who wants the option of taking their services directly to a client's home, office, or hotel. The entire system fits neatly into our custom-made carrying case, with ample room for additional items such as towels, oils, body products, etc.
What Colors Do the Canopies Come In? Are There Any Advantages to the Colored Canopies Over the White Ones?
Our stock canopy colors are Natural Bronze and Classic White. Other colors can be custom-ordered for an additional charge. The colored canopies offer a practical advantage over white ones since they are easier to maintain. This is especially relevant for those therapists offering treatments using mud, seaweed, and herb-infused oils.
How Much Electricity Does the Steam Generator Use?
The steam generator requires 1,500 watts. A regular circuit breaker can accommodate this load, which is like a household appliance. The cost of operating the Steamy Wonder Spa™ is extremely modest — far less than a traditional sauna or steam cabinet.
What Types of Treatments Can I Give?
For examples of the types of treatments other professionals offer, see our sample Spa Menus and Featured Treatments.
Can I Combine Aromatherapy With a Steam Session?
Yes! The simplest and most cost-effective way to add aromatherapy to your steam session is by placing dried herbal blends right in the steam generator. The herbs are contained in a stainless-steel ball, making cleanup easy and taking the guesswork out of how much to use. Some of our users also add essential oils to the water and/or to the products they put directly on the client. We recommend using herbs over essential oils in the steam generator, as they do not leave residue on the inside of the canopy. Dried herbs are also longer-lasting; they do not lose their aroma when boiled, like many essential oils.
Can I Eliminate "Body Wraps" by Using the Steamy Wonder Spa™?
Yes! The purpose of putting plastic or fabric wrapping on the body is threefold: 1) to increase core body temperature; 2) to open the pores; and 3) to keep the products warm and moist for better absorption. The Steamy Wonder Spa™ accomplishes all three of these things without the wraps. This saves you time and money. Your clients will appreciate the difference. Instead of being bound up like a mummy in tight, uncomfortable wraps, they can lie peacefully under the steam tent, free to move around.
How Does a Steamy Wonder Spa™ Treatment Help People Lose Weight?
A Steamy Wonder Spa™ treatment raises the body’s core temperature like an aerobic workout. This temperature increase boosts the metabolism and results in additional calories burned. Regular steam treatments (two or three times weekly) provide a longer-lasting metabolism increase. This is how people lose weight from sauna or steam bathing. The Steamy Wonder Spa™ Treatment Manual contains instructions for a weight loss program that you can offer to your clients or do for yourself!
Are There Any Contraindications?
Anyone with a serious health condition should first consult their physician or health care practitioner before steaming. In general, heat treatments are not recommended for pregnant women, individuals with heart conditions, or people with blood pressure problems. Do not give steam therapy to clients who are extremely frail, sick, or elderly, or to clients you suspect may be drunk or under the influence of nonprescription substances.
If you have a question or doubt about a client’s health history, suggest that they obtain their doctor’s permission to receive your treatments.
How Hot Does the Steam in the Canopy Get?
The Steamy Wonder Spa™ is designed to operate between 105- and 125-degrees Fahrenheit, which is the ideal temperature range for steam sessions.
Can I Control the Temperature?
Yes. For example, if a client were "too hot," you could immediately drop the temperature by taking any one of the following actions: unzip the back of the canopy for a few seconds and/or add cool water to the steam generator. Some clients also prefer to have a towel over their feet and heart area. For a hotter session, you may turn off the circulating fan to produce more rapid steam. Please note: For maximum client comfort, we recommend using our Steamy Wonder Spa™ Neck Wrap, which is available in our online store. A major artery runs through the neck, so by keeping the neck cool, you cool the entire body. (Two cool neck wraps are included when ordering a Steamy Wonder Spa™ package.)
How Long Does It Take To Set Up?
It just takes a few minutes to assemble the canopy, fill the generator with a few cups of water, and plug the unit into a surge protector power strip. With minimal practice, setup can be accomplished in less than five minutes. Even less time is needed if you keep the canopy assembled and suspend it from the ceiling or stand it in the corner of your treatment room.
What Is the Canopy Made Of?
The fabric is made of high-quality 300-denier waterproof polyester-nylon, which is a lightweight, flexible material. The underside canopy top area has a clear polyurethane back coating and water-repellent finish that is extremely durable and minimizes mildew, fraying, or deterioration with proper use. The canopy can be machine-washed over time.
How Do I Clean the Canopy?
Complete cleaning instructions are found in the User’s Manual. In general, we recommend spraying the inside of the canopy with a natural cleaner or disinfectant in between treatments and then wiping it down. The canopy (without the poles and battens) may also be placed in the washing machine on a gentle cycle in cool water.
Do I Need Extra Ventilation or Special Flooring for the Moisture?
No. Only a few cups of water are used in a complete twenty-minute treatment. While tile floors are useful, if you plan to offer body treatments that use mud or seaweed, they are not essential. Most of our clients’ treatment rooms have carpeted floors. We do recommend that you place an inexpensive rubber mat underneath the steam generator, as some steam will condense on the inside of the canopy chute.
Will the Moisture Damage My Massage Table?
A little water is used in a Steamy Wonder Spa™ treatment. Each time you use the Steamy Wonder Spa™, you will place a special Steamy Wonder Spa™ fitted sheet on top of your massage table. For added protection, you may also use an inexpensive plastic or vinyl waterproof table cover underneath the sheet, which we also have available for sale.
How Do I Store the Canopy Between Treatments?
Many therapists hang it from the ceiling on a pulley directly above the treatment table or store it upright in the corner of the treatment room. You can also fold the dry canopy and store it in a closet or under your massage table. Our User's Manual contains complete instructions for suspending your canopy from the ceiling.
Where Can I Get Additional Help?
Every Steamy Wonder Spa™ comes with a complete instruction manual filled with tips on every aspect of the equipment. It will provide you with all the information you need to begin to use your Steamy Wonder Spa™ for profitable day spa services. You can also call our staff toll-free with questions about treatments, services, products, menu planning, and marketing your Steamy Wonder Spa™ services.

Marketing

Market Your Steamy Wonder Spa™ Services
Here are a few PDFs you can download and print out.
Free Articles for Clients
Fountain of Youth

Warranty and Return Policy

Warranty Information
Steamy Wonder Spa, Inc. warrants to the original purchaser that the Steamy Wonder Spa™ canopy manufactured by Steamy Wonder Spa, Inc. will be free from defective materials and workmanship for a period of one year from the date of purchase. All other accessories will be free from defects for 90 days (about 3 months) from the date of purchase.
For warranty information or customer service questions, please contact us at (800) 417-6789 (United States) or (641) 472-0945 (Canada and International).
Return Policy
We accept returns only if the Steamy Wonder Spa™ product has never been used.
NO ONE HAS EVER BEEN INSIDE THE STEAMY WONDER OR ANY WATER HAS EVER BEEN PUT INTO THE GENERATOR, UP TO 15 DAYS (ABOUT 2 WEKS) FROM THE DATE OF SHIPMENT.
The customer is responsible for the cost of shipping it back to us.
There will be a 25% restocking fee for Steamy Wonder.
To return an item, call Steamy Wonder Spa™ at 800-417-6789 (United States) or 641-472-0945 (Canada and International) to get a Return Merchandise Authorization (RMA) number. Include this number on the package you are returning.